Privacy Policy
Welcome to Islami Bank Securities Limited (IBSL). This Privacy Policy describes how we collect, use, disclose, and protect your personal and financial information
when we use our OMS Mobile App, “ TradeiBS. ”
By accessing or using TradeiBS, you agree to this Privacy Policy. If you do not agree, please discontinue use of the app.
Information We Collect
We collect the following categories of information to deliver secure, compliant, and personalized trading services.
1.1 Personal Information
Collected for identity verification and regulatory compliance:
Full Name
National ID (NID) or Passport Number
Date of Birth
Contact Details (Email, Phone Number)
Residential Address
Know Your Customer (KYC) Information
1.2 Financial Information
Collected to enable trading operations:
Bank Account Details
Linked Payment Methods (e.g., Mobile Wallets, Debit/Credit Cards)
Trade Orders and Transaction History
Investment Preferences and Portfolio Holdings
1.3 Device and Technical Information
Collected to enhance app performance and prevent fraud:
IP Address and Device Identifiers
Operating System and App Version
Browser Type and Activity Logs
1.4 Location Data (Optional)
Collected only with user permission:
Geolocation for fraud detection and account security
How We Use Your Information
Your information is used for:
2.1 Account & Trading Services
Account creation and management
Trade execution and portfolio tracking
Real-time market data and reporting
2.2 Regulatory Compliance
Identity verification as per BSEC and Bangladesh Bank regulations
Monitoring transactions for Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF)
2.3 Security and Fraud Prevention
Detecting unauthorized access
Monitoring for market manipulation and insider trading
Implementing cybersecurity protocols
2.4 Communication & Notifications
Trade confirmations and alerts
Regulatory updates and app-related notices
2.5 Marketing & Promotions (With Consent Only)
Market insights and investment tips
Promotional offers on financial products
Data Sharing and Disclosure
We do not sell your personal data. Your data may be shared only as outlined below:
3.1 Legal and Regulatory Authorities
Government agencies such as BSEC and Bangladesh Bank
Law enforcement or court order compliance
3.2 Third-Party Service Providers
Banks and payment gateways
Cloud service providers for data hosting
Analytics and cybersecurity partners
Data Security
We employ best-in-class security measures to safeguard your information.
4.1 Encryption & Access Control
AES-based Data Encryption
Multi-Factor Authentication (MFA)
4.2 Continuous Fraud Monitoring
Real-time threat detection systems
Secure cloud infrastructure with restricted access
Data Retention
5.1 We retain your data only as long as required for business and legal purposes.
Account-related data is retained for 7 years after account closure in accordance with regulatory obligations.
Your Rights
6.1 You are entitled to:
Access your data
Request corrections to inaccurate data
Request deletion of your account and data (where legally permissible)
Withdraw consent for marketing communications
* To exercise your rights, contact us at:
* it@islamibanksecurities.com
Cookies and Tracking Technologies
We employ best-in-class security measures to safeguard your information.
7.1 Use of Cookies
Cookies are used to:
*Enhance app functionality
*Analyze user behavior and market trends
*Strengthen app security
7.2 Children's Privacy
Our services are not intended for users under 18
We do not knowingly collect data from minors
Policy Updates
We may revise this Privacy Policy periodically.
Changes will be posted on this page, and the “Last Updated” date will reflect the most recent version.
Contact Us
For questions or concerns about this Privacy Policy or your data, please contact:
* Email: it@islamibanksecurities.com
* Address: 20 Dilkusha, Yousuf Chamber(5th Floor) C/A, Dhaka-1000, Bangladesh